⚿ Security & Trust

Your life data, protected.

AxisAlign can hold personal information: clients, money, plans and, in My Axis, health and family. We treat it that way. Here is how we protect it.

How we protect your data

• Encryption in transit (HTTPS) and at rest.
• Strict access controls. Every account's data is isolated with database row-level security, designed so that one account cannot read another's.
• Secrets are stored in a secured environment, never in our code.
• Monitoring. Error tracking and logs help us find and fix problems.
• Reversible deployments. Every release can be rolled back to the previous version if something goes wrong.
• Data minimisation. We do not keep what we do not need, scanned receipt images are not stored, and location metadata is stripped from photos.

Your privacy rights

• Download your data at any time, from your account or by emailing privacy@axisalign.life.
• Delete your account and all your data permanently, at any time.
• We do not sell your personal information.
• You control what is shared in your care circle, per category, and can revoke it at any time.

Payments and sensitive data

Payments are processed by Stripe; AxisAlign never sees or stores your full card details. Health and financial information is encrypted and access-controlled.

AI and your data

The Axis assistant only ever operates within what your account is permitted to see, and your content is not used to train AI models. Full detail is in the Privacy Policy.

Compliance

We build to CCPA/CPRA privacy principles. We are a small company and we do not hold a SOC 2 report or other third-party security certification today; we would rather say so than imply one. A Data Processing Agreement is available to business customers on request.

Report a concern

Found a security issue, or have a privacy request? Email security@axisalign.life for security, or privacy@axisalign.life for data requests. We respond promptly.